Set up conditional logic

Conditional logic lets an option appear only after the customer makes a particular choice — show a “Message” field only when “Gift wrap” is ticked, show a font picker only when engraving is turned on. You set this up with a visibility rule on the option you want to reveal.

How rules work

A rule lives on the option that should be shown, and points at one or more controlling options. Rules are show-if only: the option is hidden until its rule is satisfied, then it appears. There’s no “hide when” — you describe the conditions under which the option should show.

Add a rule

1. Open the option you want to reveal, and click Show advanced settings.
2. Open the Visibility panel. It starts on Always visible.
3. Switch to Only visible when….
4. A condition row appears: choose the controlling option, then the value it must be set to (“is set to”).
5. Save the option set.

That option is now hidden on the storefront until the customer makes the matching choice. Here a Gift message field is set to show only when Gift wrapping is “Yes, please”:

Multiple conditions

Add more conditions with Add condition. How they combine depends on whether they point at the same controlling option or different ones:

• Same option → or. Two conditions on the same option (e.g. “Material is Oak” and “Material is Walnut”) mean either value — the option shows when the customer picks Oak or Walnut.
• Different options → and. Conditions on different options must all hold — e.g. “Material is Oak” and “Add engraving is Yes” shows the option only when both are true.

You can combine the two: list several values for one option (any of which will do) while still requiring a second option to match as well.

Show when anything is selected

To show an option as soon as the customer picks anything in another option — say, a Gift message once any Add-ons box is ticked — choose Any value as the condition’s value instead of adding a row for each value. It also covers values you add to that option later. The option’s summary then reads “Shown when Add-ons has any value selected”.

Any value is offered only when the controlling option has more than one value and can be left empty: a multi-select option, or a single-select option whose Default is None. It’s the only condition row for that option.

Good to know

• Rules track options and values by their identity, not their text — so renaming an option or a value later doesn’t break the rule.
• OptionWise prevents loops: an option can’t depend on something that ultimately depends back on it. Such options won’t appear in the controller dropdown.
• The in-editor preview and your live storefront apply rules the same way, so what you see in the preview is what customers get.
• Rules respond to the other OptionWise options in the same set, not to the product’s Shopify variants (such as its own size or color).
• A hidden option is never required. If a conditionally visible option is set to Required, the editor says “If visible, customer must fill this in before adding to cart” — customers only have to fill it in once it appears.

Related

• Conditional logic examples
• Conditional logic not triggering